HomeFrequently asked questions

Frequently asked questions

Rental guarantee for landlords and real estate agencies

Only the landlord or the landlord’s representative (real estate agency) can release the rental guarantee by returning the original rental guarantee certificate, signed by both parties, to SwissCaution directly. SwissCaution then pays the landlord all debt associated with the tenant’s rental contract up to the maximum amount of the guarantee. To find out more, please contact us or visit the website dedicated to real estate professionals: pro.swisscaution.ch

No, only the landlord or the landlord’s representative can release the rental guarantee. The landlord or the landlord’s representative only needs to sign and return the original rental guarantee certificate to SwissCaution.

Coverage is provided by the rental guarantee even in the event of non-payment of the premium by the tenant.

The SwissCaution rental guarantee procedure is simple, efficient and fast. We process a rental guarantee request swiftly, provided that the tenant sends us the request and all the necessary documents and pays the annual premium. The rental guarantee certificate is then sent directly by mail to the landlord or the landlord’s representative with a copy sent to the tenant.

SwissCaution offers the same guarantees as a bank. SwissCaution is an insurance company subject to the law on insurance contracts and consequently to the supervision of the Swiss Financial Market Supervisory Authority (FINMA).