Questions frequently asked by real estate agencies and landlords
Is the SwissCaution rental guarantee equivalent to a bank rental guarantee?
SwissCaution offers the same guarantees as a bank. SwissCaution is an insurance company subject to the law on insurance contracts and consequently to the supervision of the Swiss Financial Market Supervisory Authority (FINMA).
How long does it take to issue the rental guarantee?
The SwissCaution rental guarantee procedure is simple, efficient and fast. We process a rental guarantee request immediately, provided that the tenant sends us the request and all the necessary documents and pays the CHF 231.- fixed registration premium. The rental guarantee certificate is then sent directly by mail to the landlord or the landlord’s representative with a copy sent to the tenant.
When does the rental guarantee take effect and how long is it valid?
The rental guarantee takes effect on its date of issue and is valid until the landlord has released the rental guarantee with SwissCaution.
What happens if the tenant fails to pay the rental guarantee premium?
Coverage is provided by the rental guarantee even in the event of non-payment of the premium by the tenant.
Can the tenant terminate the rental guarantee without my consent?
No, only the landlord or the landlord’s representative can release the rental guarantee. The landlord or the landlord’s representative only needs to sign and return the original rental guarantee certificate to SwissCaution.
How do I release the rental guarantee?
Only the landlord or the landlord’s representative (real estate agency) can release the rental guarantee by returning the original rental guarantee certificate, signed by both parties, to SwissCaution directly. SwissCaution then pays the landlord all debt associated with the tenant’s rental contract up to the maximum amount of the guarantee. To find out more, please contact us or visit the website dedicated to real estate professionals: pro.swisscaution.ch